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BBB Reliability Report for
8x8, Inc.
   
      A BBB Accredited business since 03/01/2009
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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My Experience
1 Star Rating
TrustLink Rating:
based on 9 reviews
Company Profile
8x8, Inc.
Address:  
810 W Maude Ave
Sunnyvale, CA  94085-2910
Tel: (408) 727-1885
Fax: (408) 980-0432
» See more photos on TrustLink
Web Site:   http://www.8x8.com
Contact:   Robert Brunt - E-Support Supervisor
Business Start Date:   1/1/1988
Company ID:   217049
Nature of Business:

This company's business is Telephone Communications Service.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Board of Equalization, Business/Sale Tax
License Number: 26795138
Status: Valid

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 03/01/2009 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
24Making a full refund, as the consumer requested
7Making a partial refund
122Agreeing to perform according to their contract
3Refusing to make an adjustment
13Refuse to adjust, relying on terms of agreement
0Unanswered
100Unassigned
269 Total