I want to...
File a Complaint
File a Complaint
Open printer friendly page
Open printer friendly page
Report inaccurate information
Report inaccurate information
   
BBB Reliability Report for
Acer America Corp
   
 
BBB Rating is F
Acer America Corp F 1
Rating Explanation
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

TrustLink Community
Check out the Acer America Corp storefront to view photos of the business, read customer reviews, and even post a review yourself!
Read Customer ReviewsRead Customer Reviews
Request a quote from Acer America CorpRequest a Quote
Write a Company ReviewWrite a Company Review
Ask the CommunityAsk the Community
Not Yet Reviewed
TrustLink Rating:
based on 0 reviews
Company Profile
Acer America Corp
Address:  
333 W San Carlos St #1500
San Jose, CA  95110
Tel: (408) 433-3635
Fax: (408) 922-2966
» See more photos on TrustLink
Web Site:   http://www.acer.com
Contact:   Deborah Jacobs - Acer Corporate Customer Care
Business Start Date:   N/A
Company ID:   206805
Nature of Business:

This company's business is Computer Dealers Retail
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

»View All Licenses

Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Rating Reasons

Significant reasons for this rating:
Unanswered Complaints

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, more than one complaint is unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
4Making a full refund, as the consumer requested
2Making a partial refund
178Agreeing to perform according to their contract
11Refusing to make an adjustment
55Refuse to adjust, relying on terms of agreement
13Unanswered
44Unassigned
307 Total