BBB Reliability Report for
ERATE
   
      A BBB Accredited business since 06/01/2002
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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My Experience
Not Yet Reviewed
TrustLink Rating:
based on 0 reviews
Company Profile
ERATE
Address:  
2900 Gordon Ave #100-2B
Santa Clara, CA  95051-0718
Tel: (408) 261-7700
Fax: (408) 261-7713
Web Site:   http://www.erate.com
Contact:   Nancy Osborne & Jeff Howard - Owners
Business Start Date:   3/20/1994
Company ID:   215423
Nature of Business:

This company's business is Mortgage Services and Real Estate Loans. They specialize as a mortgage broker as well as a mortgage lender and real estate loans.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Department of Real Estate
License Number: 01292265
Status: Licensed

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 06/01/2002 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

We have received no complaints against this company.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
0Making a partial refund
0Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
0 Total