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BBB Reliability Report for
Family R V Inc.
   
 
BBB Rating is A-
Family R V Inc. A- 1
Rating Explanation
Company Rating A-
Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

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Company Profile
Family R V Inc.
Address:  
2828 Monterey Rd
San Jose, CA  95111
Tel: (408) 365-1991
Fax: (408) 365-2003
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Web Site:   http://www.familyrv.com
Contact:   Alan Cezar - President
Business Start Date:   1/1/1991
Company ID:   199741
Nature of Business:

This company's business is Motor Homes Repair Service
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
0Making a partial refund
0Agreeing to perform according to their contract
0Refusing to make an adjustment
1Refuse to adjust, relying on terms of agreement
0Unanswered
1Unassigned
2 Total