BBB Reliability Report for
Yahoo!
   
      A BBB Accredited business since 06/01/1996
 
BBB Rating is A+
Yahoo! A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

Check out the Yahoo! storefront to view photos of the business, read customer reviews, and even post a review yourself!
2 Star Rating
based on 3 reviews
Company Profile
Yahoo!
Address:  
701 First Ave
Sunnyvale, CA  94089-1019
Tel: (866) 562-7219
Fax: (408) 349-3300
Web Site:   http://help.yahoo.com
Contact:   Doug F -
Business Start Date:   3/1/1995
Company ID:   202555
Nature of Business:

This company's business is Internet - Products & Services. They specialize in global media internet services & offers a network of media commerce & communication services.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 06/01/1996 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
41Making a full refund, as the consumer requested
3Making a partial refund
463Agreeing to perform according to their contract
0Refusing to make an adjustment
227Refuse to adjust, relying on terms of agreement
0Unanswered
187Unassigned
921 Total