THIS BUSINESS IS NOT BBB ACCREDITED

Cherrypal

(650) 515-3570 712 Sutter Ave, Palo Alto, CA 94043

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Description

This company's business is Electronic Equipment Retail.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

21 complaint(s) filed against businessFailure to respond to 15 complaint(s) filed against businessBBB does not have sufficient background information on this business. BBB made at least two requests for background information from business. BBB has not received a response from business and/or has not been able to verify information received from business.

Customer Complaints Summary

21 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 5
Billing / Collection Issues 2
Problems with Product / Service 6
Delivery Issues 8
Guarantee / Warranty Issues 0
Total Closed Complaints 21

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. Although in some cases the company failed to respond to complaints.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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1000000896
BBB file opened: 3/10/2009
Contact Information
Max Seybold -
Business Category

Electronic Equipment Retail

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