BBB ACCREDITED BUSINESS SINCE 01/01/2007

Endicia Internet Postage

(650) 321-2640 385 Sherman Ave, Palo Alto, CA 94306-1864

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Description

This company's business is Internet - Products & Services and Mailing Services.

BBB Accreditation

A BBB Accredited business since 01/01/2007.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

40 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 5
Billing / Collection Issues 9
Problems with Product / Service 25
Delivery Issues 1
Guarantee / Warranty Issues 0
Total Closed Complaints 40

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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222076
BBB file opened: 12/16/2004 Business started: 1/1/1982
Licensing

Agency: Board of Equalization, Business/Sale Tax License Number: 99662850 Status: Valid

Contact Information
Amine Khechfe - General Manager
    Brenda Feltham (Manager of Customer Service)Fatima Beshir (Accounts Payable)Harry Whitehouse (Chief Development Officer)Jon Minard (Manager of Sales)
Number of Employees

16

Business Category

Internet - Products & Services

Alternate Business Names
Endicia Internet PostagePSI Systems IncPicture IT Postage
Alternate Web Sites