BBB ACCREDITED BUSINESS SINCE 06/01/1996

Yahoo! (Headquarters)

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(866) 562-7219 701 First Ave, Sunnyvale, CA 94089-1019

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Description

This company's business is Internet - Products & Services. They specialize in global media internet services & offers a network of media commerce & communication services.

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BBB Accreditation

A BBB Accredited business since 06/01/1996.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

724 complaints closed with BBB in last 3 years | 229 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 164
Billing / Collection Issues 126
Problems with Product / Service 427
Delivery Issues 5
Guarantee / Warranty Issues 2
Total Closed Complaints 724

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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202555
BBB file opened: 12/19/1995 Business started: 3/1/1995
Contact Information
Concierge Team Michelle -
Number of Employees

14000

Business Category

Internet - Products & Services

Alternate Business Names
Yahoo!Yahoo! IncRivalFlickr
Alternate Web Sites