THIS BUSINESS IS NOT BBB ACCREDITED

Oohilove

(877) 664-4568 800 W El Camino Real #200, Mountain View, CA 94040

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Description

This company's business is an Apparel and Accessories Store and Internet Shopping Services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating28 complaint(s) filed against businessFailure to respond to 5 complaint(s) filed against business1 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

27 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 13
Billing / Collection Issues 3
Problems with Product / Service 8
Delivery Issues 3
Guarantee / Warranty Issues 0
Total Closed Complaints 27

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one complaint is unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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1000003740
BBB file opened: 5/5/2010 Business started: 11/1/2008
Contact Information
Jessie Smith - Customer Service Manager
    Vanessa Motley (Head of Customer Relations)Christopher Couhault (President)Frank Han (CEO)
Number of Employees

11

Business Category

Internet Shopping Services

Alternate Business Names
OohiloveLP Corporate Ventures
Alternate Web Sites