THIS BUSINESS IS NOT BBB ACCREDITED

Mayflower Moving & Storage

(408) 230-0300 3250 Victor St #A, Santa Clara, CA 95054

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Description

This company's business is Moving and Storage Companies

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating36 complaint(s) filed against businessFailure to respond to 19 complaint(s) filed against business2 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

36 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 14
Billing / Collection Issues 5
Problems with Product / Service 13
Delivery Issues 3
Guarantee / Warranty Issues 1
Total Closed Complaints 36

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, more than one complaint is unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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BBB file opened: 12/1/2008 Business started: 4/19/2008
Licensing

Agency: Public Utility Commission (PUC) License Number: 190494 Status: Valid The BBB verified on 12/04/2008 that the company's PUC license, number MTR0190494, has been suspended since 11/26/2008.

Contact Information
Avi Minkoff -
Business Category

Moving and Storage Companies

Alternate Business Names
Mayflower Moving & StorageCity TransportU.S MoversCourtesy Van LinesFlat Rate MoversAce Moving & Storage
Alternate Web Sites
Industry Tips
We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional insurance for lost or damaged goods since the statutory liability is only 60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 400 Virginia Avenue, SW, Washington, DC 20024, or calling (888) 368-7238.