THIS BUSINESS IS NOT BBB ACCREDITED

Ori Van Lines, Inc

(408) 615-8486 2570 N 1st St 2nd Fl, San Jose, CA 95131-1035

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Description

This company's business is Moving and Storage Companies.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating68 complaint(s) filed against businessFailure to respond to 16 complaint(s) filed against business

Customer Complaints Summary Read complaint details

68 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 22
Billing / Collection Issues 5
Problems with Product / Service 27
Delivery Issues 14
Guarantee / Warranty Issues 0
Total Closed Complaints 68

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. Although in some cases the company failed to respond to complaints.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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241558
BBB file opened: 6/13/2008 Business started: 2/1/2007
Contact Information
Ido Shtrauss - Owner
    Lindsey Labelle (Office Manager)Robin Ware (Director of Operations)
Number of Employees

35

Business Category

Moving and Storage Companies

Alternate Web Sites
Industry Tips
We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional insurance for lost or damaged goods since the statutory liability is only 60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 400 Virginia Avenue, SW, Washington, DC 20024, or calling (888) 368-7238.