THIS BUSINESS IS NOT BBB ACCREDITED

Aeria Games and Entertainment

(408) 216-1107 2475 Augustine, Santa Clara, CA 95054-3015

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Description

This company's business is Online Gaming Websites.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

204 complaints closed with BBB in last 3 years | 65 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 58
Billing / Collection Issues 18
Problems with Product / Service 122
Delivery Issues 4
Guarantee / Warranty Issues 2
Total Closed Complaints 204

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, more than one complaint is unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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241000
BBB file opened: 5/19/2008 Business started: 8/1/2006
Contact Information
Brian Lewis - Community Manager
Business Category

Online Gaming Websites

Alternate Web Sites