BBB ACCREDITED BUSINESS SINCE 03/01/2010

On-Site.com

(866) 266-7483 307 Orchard City Dr #110, Campbell, CA 95008-2948

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Description

This company's business is Real Estate Information Services, Property Management and Leasing Service specializing in software for the rental housing industry for landlords and real estate companies.

BBB Accreditation

A BBB Accredited business since 03/01/2010.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 2
Billing / Collection Issues 3
Problems with Product / Service 13
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 18

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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239341
BBB file opened: 3/4/2008 Business started: 1/1/2001
Contact Information
Jake Harrington - CEO
Number of Employees

94

Business Category

Real Estate Information Services

Alternate Business Names
On-Site.comOn-Site Manager, IncOn Sitewww.On-Site.com
Alternate Web Sites